I was in for an oil change and it took 1 hour and 20 minutes. I go to the Burlington location as well and feel that they do not take as long for their oil change. Last time I was at Burlington, I was out in 45 minutes. I understand you are busy but when I scheduled it ahead of time, it shouldn't be so long and you should consider that in when scheduling people. This is not the first time this has happened to me there. Also I usually get a report of the car inspection and I did not receive it.
Very friendly service advisors!! Greeted me when I drove in, my oil change and tire rotation went very quickly. My truck was even washed when they were done!! I would highly recommend this service center!!
I just love Lynch Chevy Mukwonago!! From purchasing to servicing my vehicle(s) Sherri has been just a fabulous blessing with providing me all the information, answering my questions, and scheduling all of my appointments when it works for me!! She is top notch and by far provides the highest level of customer service. So personable and professional really just goes out of her way to make every experience the very best! As Sherri says " My Team" At Lynch Mukwonago is Terrific as well Dylan in Service always takes Great Care of me & my Equinox! He is a Very Compassionate & friendly Young man always makes me feel welcome and taken care of! The New Service Manager Scott was such a joy to meet and I know he will always make sure I am taken care of! Gabriel my sales friend is one in a million as well as Woody & Jeb they always make me feel like family!! So Thank you All for all your Hard Work & Exemplary Customer Service!! Kathy :-)
Kathleen, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Lynch Chevrolet of Mukwonago. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
For some reason we were not on the schedule. However, we were greeted and able to get our oil changed and tires rotated in a timely manner with the friendly employees who made us feel important and welcome.
We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Lynch Chevrolet of Mukwonago, we value our customers and we look forward to seeing you on your next visit.
Jacqueline - thank you for sharing this great feedback with us about your sales experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!