I came in for rear left turn signal not working. I was already upset because the manual that came with the vehicle stated I just has to remove screw caps, then remove the screws, unplug the wiring and the bulb could be taken out and replaced-NOT true it was encased in plastic. So I brought it to the dealer- then had to wait over the weekend while the whole assembly was shipped from Chicago. I was not happy about having to come back a second time. I will say that that everyone was apologetic but it was still frustrating. I am very thankful that it was covered by the warranty since I do not even have 10,000.00 miles on it yet. Everything was done efficiently when I dropped off the vehicle and was provided a shuttle to get to work. Also when picking up the vehicle it was nice to see it had been washed both times.